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Management Survey


Please answer the questions below pertaining to your current job. For questions with a text box, please give a brief answer (elaboration is encouraged, just not required). Thanks for completing this survey!



What is your current position?: *




How long have you worked for/owned this business?:




What business type is the Boatyard?
Sole proprietorship
Partnership
Limited partnership     LLC
Cooperative     Corporation




Do starting wages depend on an employee's experience, or do all new hires start at the same pay rate?
Yes, based on experience
All start at same rate
Different rates for another reason




Are employees given pay raises? If so, are the raises based on term of employment, quality of work, or some combination of the two?


No
Yes, duration of employment
Yes, quality of work
Yes, combination of factors
Yes, other factors




What is your average employee turnover rate?:




How many employees, total, does the business have?:




How many of the business' employees are supervisory/management?:




Does your company maintain a separate, administrative office, or are operations centered within the business?
Centered within business
Separate administrative office




How do you determine staffing needs?:




Do you have set job descriptions for use in hiring/recruitment?
Yes
No




If you said Yes to the previous question, how often are they updated?
Weekly          Monthly
Bi-monthly    Every 6 months or less
Yearly           Bi-yearly or longer




Who is responsible for staffing the business?
Myself            Another manager
Supervisor      Hiring manager/officer
Temp agency  Other




What criteria do you use to select employees?:




How, if at all, does staffing reflect the overall goals of the company?:




Does the restaurant outsource any of its labor?
Yes
No
Unsure




If you answered Yes to the previous question, what part/department of the labor is outsourced?:




Do you feel the wages you offer are sufficient to attract a good applicant pool?
Yes
No




If you answered No to the previous question, how do you feel this could be improved?:




Do you offer cost-of-living wage increases?
Yes
No
Unsure




How would you improve employee benefits and compensation within your organization, if you could?:




 

Do employees receive monetary or other tangible bonuses when they do an exceptionally good job?


Yes
No
Sometimes




 

Do they receive intangible/non-monetary bonuses when they do an exceptionally good job?



No
Yes






If you answered Yes to the previous question, what kind(s)?:




How did/do you decide on a competitive starting wage for employees?:




 

Are employees only trained for one position, or are they typically trained for several positions within the business?



1 position
2-3 positions
4+ positions


How do you think your compensation compares with that of your competitors?


The same
A little bit higher
Significantly higher
A little bit lower
Significantly lower




 
Are employees given daily, weekly, or monthly sales goals to meet?

No.
Yes, daily.
Yes, weekly.
Yes, monthly.




If you answered Yes to the previous question, how often have these goals been successfully met, and have employees expressed displeasure with this practice?:




Who is responsible for typical HR functions?
General manager
Owner
Assistant manager
HR professional
Other




What, if any, information technology (computers, mostly) has been utilized to track employee performance, turnover, or other HR data?:




 
Are you satisfied with your business' current method of handling human resource issues?

Yes
No




If you answered No to the previous question, how would you like to improve things?:




 

Are you committed to fostering diversity within the workplace?



Yes
No
Maybe/ Unsure


If you answered Yes to the previous question, how so?:




 
Would you prefer if your business could have a separate HR department?

Yes
No
Maybe/ Unsure




For the previous question, why or why not?:




 

Are employees allowed to discuss their pay with their coworkers? With people outside of your business?



No, neither.
Yes, both.
Yes, coworkers only.
Yes, outside of store only.




 
Do you provide any career planning/counseling services to your employees?


YesNo




If you answered No to the previous question, would you consider offering these in the future?

Yes
No
Maybe/ Unsure




 

How do people typically find out about available jobs with your business?


Sign inside/outside store
Newspaper ad
Online ad
Referred by friend/ family
Apply in hopes of getting job
Other




Do you promote from within when supervisory/managerial positions become available?

Yes
No
Sometimes




 

Do you offer flexible work schedules?



Yes
No
Somewhat




 
Do you feel like your business is adequately staffed?


Yes             No




If you answered No to the previous question, what would you like to improve?:




What other staffing issues have you had, if any?:




 
Do you support/encourage programs for employee training and development?


Yes               No




If you answered Yes to the previous question, what type?:




 

Who, if anyone, is responsible for training new employees?

Manager/ Supervisor
Coworker in same position
Coworker in different position
Training book/ video/ computer program
No one (self-trained)




How were your current employees trained for their positions? Please check all that apply.  Hands-on
Observed others
Training book/ manual
Training video
Computer program
In-store training course
Outside of store training course




 
Have you encountered any problems with your current method of training?


Yes              No




If you answered Yes to the previous question, what kind, and how were they handled?:




 
How are employees evaluated for pay raises and promotions?:






 

How long does your typical employee stay with the company (total)?


1-3 months
3-6 months
6 months-1 year
1-2 years
2+ years




 
Do employees receive benefits outside of hourly pay (such as, but not limited to, health/dental/life insurance, profit-sharing, free meals/drinks, etc.)?

Yes

No




 
If you answered Yes to the previous question, what type(s)? Please check all that apply.

Health Insurance  Dental Insurance
Vision Insurance  Life Insurance
Company Stock  Profit-sharing
Free meals/food  Free drinks
Paid vacation 
Education reimbursement  Other




 

Do you provide employees family and medical leave?



Yes
No




What, if anything, do you do to improve and maintain employee morale and job satisfaction?:




 

Who do/should employees go to if you have a problem with their jobs or another employee?



Manager
Assistant Manager
Supervisor
A coworker
Company owner/CEO





 
Have you had to deal with many complaints from employees?


Yes
No





How do you typically resolve employee complaints and grievances?




When employees must be disciplined, who does it? Myself
Another manager
Another supervisor
Another employee
Other


How are employees discharged (fired/laid off)?:




Do you have problems, within your business, with employee tardiness and absenteeism?
Yes
No




If you answered yes to the previous question, how do you handle these problems?




 
Are employees restricted from certain types of expression on social media (for example, posting about their jobs on Facebook or Twitter)?


Yes

No








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